Who we are
Cloud Chasers Whitechapel (cloudchaserswhitechapel.com) is a premium vaping and lifestyle retailer based at 22 New Rd, London E1 2AX. Our contact for data protection inquiries is Cloudchaserslondon@gmail.com
Why We Collect Data
We collect personal information (Name, Address, Email) to:
• Process and deliver your orders.
• Verify your age (Required by UK law for the sale of vaping products).
• Communicate with you regarding your account or purchases.
Age Verification
As we sell age-restricted products, we use third-party age verification services to ensure all customers are 18 years of age or older. We do not knowingly collect data from individuals under the age of 18.
Third Party Sharing
We only share your data with trusted partners necessary for business operations, including:
• Payment Processors (to securely handle your transactions).
• Courier Services (to deliver your products).
• Age Verification Providers (to comply with UK Tobacco Products Directive regulations)
Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at our Whitechapel office.